Terms of service
OVERVIEW
This website is operated by LasurLab. Throughout the site, the terms “we”, “us” and “our” refer to LasurLab. LasurLab offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or made available through our website.
These Terms of Service apply to all users of the website, including without limitation browsers, customers, vendors, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access the website or use our Services.
Any new features, products, services or tools added to the store shall also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms by posting updates to this page. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have reached the age of majority and have given consent for any minor dependants under your care to use this website.
You may not use our products, website or Services for any illegal or unauthorised purpose, nor may you violate any applicable laws or regulations while using the Service.
You must not transmit viruses, malware, worms or any other code of a destructive nature.
A breach or violation of any provision of these Terms may result in the termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone where permitted by applicable law.
You understand that information you provide, excluding payment card information, may be transferred across various networks and may be modified to conform to the technical requirements of connecting networks or devices. Payment card information is encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, access to the Service, or any content available through the website without our express written permission.
The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information provided on this website is accurate and current. However, we do not guarantee that all information made available through the website will always be complete, accurate or current.
Information on this website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information may be required.
We reserve the right to modify the contents of this website at any time, subject to applicable law.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to modify, suspend or discontinue the Service, or any part of it, where permitted by law.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service except where liability cannot lawfully be excluded.
SECTION 5 — PRODUCTS OR SERVICES
Certain products or services may be available exclusively through our online store and may be available in limited quantities.
Returns, refunds and exchanges are subject to our applicable Refund and Return Policy.
We make every reasonable effort to display product images, packaging, colours and other visual representations accurately. However, the appearance of colours may vary depending on your device, screen and display settings.
Product packaging, formulations, ingredients, specifications, promotional materials and other details may be updated from time to time. Customers should refer to the current product packaging and information provided at the time of purchase where applicable.
We reserve the right to limit the sale of products or Services to any person, geographic region or jurisdiction where permitted by applicable law.
We may limit quantities purchased per customer or order and may discontinue products at any time.
All product descriptions, availability and prices are subject to change without notice.
SECTION 6 — SKINCARE, BEAUTY AND WELLNESS INFORMATION
Information provided on our website concerning skincare, hair care, body care, beauty, ingredients, product benefits or wellness is provided for general informational purposes only.
Individual experiences and results may vary depending on factors including skin type, hair type, individual sensitivities, usage habits and other personal factors.
Our products and website content are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Customers with known allergies, sensitivities, medical conditions, or concerns regarding specific ingredients should review the applicable ingredient information and seek appropriate professional advice where necessary before using a product.
You are responsible for using products according to the instructions provided and discontinuing use if irritation or an adverse reaction occurs.
Nothing in this section excludes any rights or protections available to consumers under applicable Malaysian law.
SECTION 7 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, pricing errors, unauthorised transactions, inventory limitations or misuse of promotions.
If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing information or other contact details provided when the order was placed.
You agree to provide current, complete and accurate purchase, billing and account information for transactions made through our store.
You agree to promptly update relevant information so that we can process transactions and contact you when necessary.
SECTION 8 — PAYMENTS
Available payment methods may include credit cards, debit cards and other payment methods displayed during checkout.
Payments may be processed by third-party payment service providers. Your use of a particular payment method may therefore also be subject to the applicable payment provider's terms, security procedures and privacy practices.
We do not directly store complete payment card details where payment information is securely processed by an authorised third-party payment provider.
All payments are subject to verification and authorisation by the applicable payment provider or financial institution.
SECTION 9 — SHIPPING AND DELIVERY
Orders are processed and delivered in accordance with our Shipping Policy.
Estimated delivery periods are provided for reference and may vary because of destination, courier operations, customs procedures, public holidays, weather, peak periods or circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information.
Where an order cannot be delivered because incorrect or incomplete delivery information was provided, additional shipping charges may apply where permitted by law.
SECTION 10 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools or services that we do not directly control.
Your use of such third-party services is at your own discretion and may be governed by the applicable third party's own terms and policies.
We may introduce new services, features or resources through our website in the future. Such features shall also be subject to these Terms.
SECTION 11 — THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, policies, security or practices of third-party websites that are not under our control.
You should review the applicable terms and policies of third-party websites before engaging in transactions or providing personal information through them.
SECTION 12 — USER COMMENTS, REVIEWS AND SUBMISSIONS
If you submit reviews, feedback, suggestions, photographs, comments or other content to us, you represent that you have the right to provide such material and that it does not violate the rights of any third party.
You must not submit content that is unlawful, abusive, defamatory, misleading, obscene, malicious or that contains malware or other harmful code.
We reserve the right to monitor, moderate or remove user-submitted content where appropriate and permitted by law.
You remain responsible for the accuracy and legality of content you submit.
SECTION 13 — PERSONAL INFORMATION
Your submission and processing of personal information through our website is governed by our Privacy Policy and applicable data protection and privacy laws.
Please review our Privacy Policy for further information about how we collect, use, store and protect personal information.
SECTION 14 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.
We reserve the right to correct errors or inaccuracies and to update information where necessary.
Where legally permitted, we may cancel an order affected by a material pricing or information error. Any payment already received for a cancelled order will be handled in accordance with applicable law and our relevant policies.
SECTION 15 — PROHIBITED USES
You may not use the website or its content:
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For any unlawful or fraudulent purpose;
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To violate applicable Malaysian or international laws or regulations;
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To infringe our intellectual property rights or those of another party;
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To transmit malicious software or harmful code;
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To collect or track another person's personal information unlawfully;
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To engage in spam, phishing, scraping or other abusive activity;
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To submit false or misleading information;
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To interfere with the security or operation of our website or Services; or
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For any purpose that violates these Terms.
We reserve the right to suspend or terminate access to our Services where these restrictions are violated.
SECTION 16 — INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including text, graphics, logos, product photography, designs, branding, videos and other materials, is owned by or licensed to LasurLab and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit or otherwise use our intellectual property without prior written permission, except as permitted by applicable law.
SECTION 17 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, we do not guarantee that access to our website or Service will always be uninterrupted, timely, secure or error-free.
Except where expressly stated or required by law, the Service and products made available through the Service are provided subject to applicable statutory rights and protections.
To the maximum extent permitted by law, LasurLab and its directors, officers, employees, affiliates, agents, contractors, suppliers and service providers shall not be liable for indirect, incidental, special or consequential losses arising from the use of the Service or products purchased through the Service.
Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right, remedy or liability that cannot legally be excluded or restricted under the laws of Malaysia.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless LasurLab and its affiliates, directors, officers, employees, agents, contractors and service providers from claims arising from your material breach of these Terms, violation of applicable law, or infringement of the rights of a third party.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined by a competent authority to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions shall continue to remain valid and enforceable.
SECTION 20 — TERMINATION
These Terms remain effective unless terminated by either you or us.
You may stop using our Services at any time.
We may suspend or terminate access to the Service where you materially violate these Terms or where otherwise permitted by applicable law.
Any obligations or liabilities incurred before termination shall survive termination where appropriate.
SECTION 21 — ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies expressly incorporated by reference, constitute the agreement governing your use of our website and Services.
Our failure to exercise or enforce any provision of these Terms shall not constitute a waiver of that provision.
SECTION 22 — GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements through which LasurLab provides products or Services to you shall be governed by and construed in accordance with the laws of Malaysia.
Any dispute, claim or proceeding arising out of or relating to these Terms, our website, our Services, or any purchase made from LasurLab shall be subject to the jurisdiction of the courts of Malaysia, subject to any mandatory rights or remedies available to consumers under applicable law.
For the avoidance of doubt, the governing law applicable to transactions conducted through this website is the law of Malaysia.
SECTION 23 — CHANGES TO THESE TERMS OF SERVICE
We reserve the right to update, modify or replace these Terms of Service by publishing an updated version on this page.
You are responsible for reviewing this page periodically for changes.
Your continued use of our website following the publication of updated Terms constitutes acceptance of those changes, to the extent permitted by applicable law.
SECTION 24 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at lasurlabmy@gmail.com
